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Lucy Caplan

Lucy Caplan

BACP

United Kingdom

Experienced client-centred counsellor

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At a glance

Credentials
BACP
Registration
BACP, United Kingdom / 159259
Experience
17 years
Languages
English
Location
United Kingdom

Details come from information the therapist supplied to BetterHelp.

    • Warm non-judgemental support
    • Practical solution focus
    • Motivational interviewing used

    About Lucy

    Lucy Caplan is a counsellor with 17 years of experience who helps people facing issues such as addiction, trauma, grief, anxiety and depression. She works in a warm, non-judgemental way and focuses on the concerns you bring to sessions. Lucy is a BACP member and aims to make it straightforward to talk about difficult problems.

    Lucy trained in 2007 and has worked across many areas since then. She sees people dealing with relationship breakdown, family conflict, bereavement, domestic violence, work pressures and eating or sleeping difficulties. She also supports those struggling with stress, anger, low self-esteem, isolation and financial worries.

    Her approach is integrative, which means she blends different methods to suit each person's needs. She leans towards client-centred work and uses solution-focused tools alongside Cognitive Behavioural Therapy and Motivational Interviewing when helpful. Sessions are practical and aimed at finding manageable steps forward.

    Lucy offers short-term, time-limited and longer-term counselling. She runs sessions by telephone and video calls, and can work with people in the United Kingdom as well as international clients. Fees vary by location and use a subscription model that can be cancelled at any time.

    To begin, people complete a short matching questionnaire and then schedule sessions according to the therapist's availability. Lucy aims to create a comfortable space where clients can talk through what matters and plan realistic next steps.

  2. How Lucy uses approaches online and what they involve

    Lucy often blends client-centred work with Motivational Interviewing and Cognitive Behavioural Therapy (CBT) to meet each person’s needs. Client-centred therapy focuses on listening and building a trusting relationship so people can talk through what matters to them. Motivational Interviewing helps people find their own reasons to change and build the small steps they need to move forward. CBT looks at patterns of thought and behaviour and offers practical exercises to reduce anxiety, low mood or unhelpful habits.

    Finding the right approach is part of the work together. Lucy will collaborate with each person to decide which methods feel most useful based on goals and preferences. This is a team effort where the therapist and client try different techniques and adjust as needed.

    Online sessions make it easier to fit counselling into busy lives, for example by saving travel time or allowing a shorter check-in during a work break. Lucy provides telephone and video-call appointments, so please confirm current session options before booking. Many people find that remote counselling helps them keep momentum between sessions and apply strategies in their everyday routines.

  4. Areas of expertise

    Primary focus

    AddictionsTrauma and abuseGriefSelf esteemCoping with life changes

    Also works with

    Stress, AnxietyRelationship issuesFamily conflictsEating disordersSleeping disordersParenting issuesAnger managementCareer difficultiesDepressionCoachingCompassion fatigue

    Additional focus areas

    Caregiver issues and stressCommunication problemsDivorce and separationDomestic violenceDrug and alcohol addictionEating and food-related issuesEmptinessInfidelityIsolation / lonelinessMoney and financial issuesSmoking / vaping cessationWomen's issuesWorkplace issues

    Therapeutic approaches

    Client-Centered TherapyCognitive Behavioral Therapy (CBT)Motivational InterviewingSolution-Focused Therapy

    Experience

    17+ years

    Listed in

    United Kingdom

    Languages

    English

  5. Frequently asked questions

    What kinds of problems does Lucy help with?

    She supports people with addictions, trauma, grief, anxiety, depression and many everyday stresses such as relationship and work issues.

    What is her therapeutic style like?

    The approach is warm and client-centred, focusing on the issues you bring and using practical, solution-focused steps.

    How long has she been practising?

    She has 17 years of experience, having qualified as a counsellor in 2007 and worked across a wide range of concerns since then.

    What credentials and location are listed?

    She is a member of the British Association for Counselling and Psychotherapy (BACP) and practices from the United Kingdom.

    Which languages are supported and can international clients be seen?

    Sessions are offered in English and she accepts international clients.

    What session formats are available?

    She offers telephone and video-call sessions; confirm current session options before booking.

    How are fees and payments handled?

    Cost varies with location and availability; sessions use a subscription that can be cancelled at any time.

    How do I start working with her?

    Select the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.

  6. Online talk therapy is not emergency or medical care. Stopping or cutting down alcohol or other drugs can be unsafe without medical advice. In immediate danger? Crisis numbers

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Lucy Caplan Continue with Lucy