At a glance
- Credentials
- LPC, LCPC
- License
- LCPC, Illinois / 180015313; LPCC, California / 13434; LPC, Missouri / 2009035750
- NPI
- 1639409899
- Experience
- 15 years
- Languages
- English
- Location
- Illinois
Details come from information the therapist supplied to BetterHelp. A license can be checked with the state board.
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- Motivational interviewing
- Client-centered care
- Practical behavior work
About Toya
Toya Carroll is a licensed therapist who supports people facing stress, anxiety, relationship struggles, trauma and abuse, grief, and depression. She speaks plainly and aims to make the first step feel doable for someone who is worried or overwhelmed.
Toya creates an open space for people to talk through what matters most to them. She encourages honest conversation and listens with attention. Sessions focus on what each person wants to change and practical next steps they can try between visits.
Her work draws on motivational interviewing to help people find their own reasons for change. She also uses client-centered techniques to keep the process grounded in the client's goals and values. Cognitive behavioral ideas are used when helpful to spot unhelpful thoughts and try small behavior experiments.
Toya brings 15 years of experience to her practice and aims to meet each person where they are. She respects each person's faith background and personal values while keeping the work focused on daily life and realistic progress.
People who choose Toya can expect straightforward talk, a calm presence, and a focus on steps that fit real life. She helps people sort options, reduce overwhelm, and build on small successes.
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How evidence-informed approaches translate to online care
Toya uses motivational interviewing, client-centered work, and cognitive behavioral ideas in her sessions. Motivational interviewing helps people clarify why they want change and build motivation for small steps. Client-centered methods focus on listening and shaping the work around each person's values and goals. Cognitive behavioral techniques look at thoughts and behaviors and try practical experiments to reduce symptoms like anxiety and panic.
Finding the right approach is part of the collaboration. The therapist will talk with the client about goals, try approaches that fit those goals, and adjust methods as progress is made. That way the work stays focused on what matters most to the person seeking help.
Please confirm the therapist's available session options before booking, as formats are not listed here. Online therapy can make fitting sessions into a busy life easier by reducing travel time and allowing appointments during shorter windows like a lunch break. It can also make some types of check-ins simpler when less bandwidth or a quicker phone conversation is preferred. Licensed professionals aim to tailor scheduling and methods so therapy fits into everyday routines rather than disrupt them. -
Areas of expertise
Primary focus
Additional focus areas
Caregiver issues and stressCommunication problemsDivorce and separationGuilt and shameMoney and financial issuesMood disordersPanic disorder and panic attacksPost-traumatic stressSocial anxiety and phobiaWorkplace issuesTherapeutic approaches
Client-Centered TherapyCognitive Behavioral Therapy (CBT)Emotionally-Focused Therapy (EFT)Motivational InterviewingSolution-Focused TherapyTrauma-Focused TherapyExperience
15+ years
Listed in
Illinois, California, Missouri
Languages
English
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Frequently asked questions
What concerns can I bring to sessions?
Toya works with stress, anxiety, relationship concerns, trauma and abuse, grief, and depression. She also addresses caregiver stress, communication problems, money issues, workplace difficulties, panic, and social anxiety.
How would you describe her therapeutic style?
Her style is collaborative and straightforward. She listens without judgment and helps people set practical goals and next steps.
How much clinical experience does she have?
Toya has 15 years of professional experience working with people on a range of mental health and life challenges.
What credentials and location are listed?
She holds LPC and LCPC credentials and practices in Illinois.
Which languages are available for sessions?
Sessions are offered in English only.
Can international clients work with her?
She is not accepting international clients at this time.
How does billing and cost work?
Cost varies by location and therapist availability; sessions use a subscription that can be canceled at any time.
What are the steps to start therapy?
Begin by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist's availability.
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Online talk therapy is not emergency or medical care. Stopping or cutting down alcohol or other drugs can be unsafe without medical advice. In immediate danger? Crisis numbers